Auto Select KZN | Copyright © 2026. All rights reserved.
Privacy Policy
Effective Date: 20 July 2026
Auto Select Durban (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored and protected in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African legislation.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Auto Select Durban is a South African motor dealership offering new, pre-owned and premium vehicles together with vehicle finance, trade-ins and related automotive services.
Website:
https://www.autoselectdbn.co.za
Email:
info@autoselectdbn.co.za
Telephone:
068 670 3496
Address:
171 Anton Lembede Street
Durban
KwaZulu-Natal
South Africa
2. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Telephone number
- Physical address
- Vehicle preferences
- Vehicle enquiry information
- Trade-in information
- Identity number (only when necessary for finance applications)
- Driver’s licence information (where required)
- Financial information supplied for finance applications
- IP address
- Browser type
- Device information
- Cookies and analytics data
3. How We Collect Your Information
Your information may be collected when you:
- Complete a contact form
- Request a vehicle quotation
- Apply for vehicle finance
- Book a test drive
- Subscribe to our newsletter
- Contact us via WhatsApp
- Send us an email
- Telephone our dealership
- Visit our website
- Interact with our social media pages
4. Why We Collect Your Information
We collect personal information to:
- Respond to enquiries
- Arrange vehicle purchases
- Process finance applications
- Value trade-ins
- Arrange vehicle delivery
- Improve customer service
- Improve our website
- Send requested information
- Meet legal obligations
- Prevent fraud
- Conduct internal reporting and analytics
We will only collect information that is necessary for these purposes.
5. Lawful Basis for Processing
Under POPIA we process information because:
- You have given consent.
- It is necessary to perform a contract.
- We have a legal obligation.
- It is necessary to protect legitimate business interests.
- It is required by financial institutions when processing vehicle finance.
6. Sharing Your Information
We never sell your personal information.
We may share your information with:
- Vehicle finance providers
- Banks
- Insurance providers (where requested)
- Credit bureaux (where legally required)
- Delivery partners
- Vehicle licensing authorities
- Service providers assisting with our business
- Website hosting providers
- Google Analytics
- Meta (Facebook) advertising services
All third parties are expected to comply with POPIA.
7. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember preferences
- Improve website performance
- Analyse visitor behaviour
- Deliver relevant advertising
- Measure marketing effectiveness
You may disable cookies in your browser at any time.
8. Google Analytics
We use Google Analytics to understand how visitors use our website.
Information collected may include:
- Pages visited
- Time spent on pages
- Device type
- Browser
- Approximate location
- Referral source
This information does not personally identify you.
9. Facebook Pixel and Advertising
Our website may use Meta Pixel to:
- Measure advertising performance
- Improve marketing campaigns
- Show relevant advertisements
- Build custom audiences
- Analyse conversions
You may control advertising preferences through your Facebook account.
10. Vehicle Finance Applications
Where you submit a finance enquiry, additional information may be requested including:
- South African Identity Number
- Employment information
- Income details
- Banking information
- Residential information
This information is securely shared only with authorised finance providers for the purpose of assessing your application.
11. Data Security
We take reasonable technical and organisational measures to protect your information from:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration
- Destruction
Our website uses SSL encryption where applicable.
12. Data Retention
We retain personal information only for as long as necessary to:
- Complete requested services
- Meet legal obligations
- Resolve disputes
- Maintain business records
- Comply with tax and financial legislation
Information is securely deleted when no longer required.
13. Your Rights Under POPIA
You have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of personal information where legally permissible.
- Withdraw consent.
- Object to certain processing activities.
- Request a copy of your information.
- Lodge a complaint with the Information Regulator.
Requests may be submitted to:
14. Third-Party Websites
Our website may contain links to third-party websites including:
- AutoTrader
- Banks
- Insurance providers
- Social media platforms
We are not responsible for the privacy practices of those websites.
15. Children’s Privacy
Our website is intended for persons aged 18 years and older.
We do not knowingly collect information from minors.
16. Changes to this Policy
We reserve the right to update this Privacy Policy at any time.
The latest version will always be available on our website.
17. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Auto Select Durban
171 Anton Lembede Street
Durban
KwaZulu-Natal
📞 068 670 3496
At Auto Select Durban, we help customers drive away with confidence. Offering quality new and pre-owned vehicles, competitive finance solutions and trade-ins.